With over 300 years of legal experience, BDB Pitmans is a well-established top 60 firm with offices in London, Southampton, Reading and Cambridge. Across these locations, we are proud of our client focused approach which is at the heart of everything we do. Our mission statement, Building Better, shape what’s important to business, people and society and we are delighted to work alongside a diverse range of clients who are creating new ideas or learning for a better future.
Above all, our focus is on doing things right and doing them well. So we aim to build longstanding and mutually beneficial client relationships based on trust and genuine partnership.
What really sets us apart is our friendly, open and inclusive culture. People join and stay at BDB Pitmans as they get the benefits of challenging work in a supportive and professional atmosphere alongside a healthy work/life balance, reflected in our flexible working and target hours.
ED&I
At BDB Pitmans, our commitment to equity, diversity, and inclusion sits at the heart of who we are as a firm as we are passionate about ensuring we create a work environment where everyone feels safe, respected, and fully supported to be themselves. Our ED&I work, though, goes beyond how we work with our colleagues. Our firm values – we act with respect, we work in partnership, and we find solutions – are deeply embedded in ED&I principles, and heavily inform how we approach client relationships, as well as external partnerships. |
Provide assistance in reducing the level of lockup and debtors and ensuring compliance with the Firm's cash collection processes and policies in order to maximise revenue. You will deliver an outcome focussed collection service and provide routine and ad-hoc credit control solutions.
- Proactively undertake regular reviews of the accounts receivable ledger, making recommendations as to level of necessary doubtful debt provisioning.
- Reducing the unpaid receivables levels by promptly following up on all agreed chasing actions (via telephone, e-mail, and letter) in accordance with firm’s policy
- Utilise credit control system and workflows to ensure all actions are executed in a timely manner, recorded precisely, and filed accurately according to firm policy.
- Identify and develop key client contacts as necessary to secure recovery.
- Proactively follow up all unpaid bills as appropriate by telephone, email, or letter.
- Issue and send copy invoices, prepare statements and reconciliations as required.
- Process credit card payments over the phone when required.
- Attend regular meetings with Partners and Revenue Controllers to review accounts receivable listings and agree actions required to clear outstanding balances.
- Proactively follow up or flag any client queries and disputes with Revenue Controllers to ensure prompt resolution.
- Support the annual year-end by obtaining, collating, and presenting data to support levels of doubtful debt provisioning for the audit process.
- Undertake any other tasks assigned by the Revenue Control Manager and/or Senior Credit Controller as required.
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Knowledge/Experience
- Previous experience of working in a law firm.
- Previous credit control experience essential.
- Previous experience of using collections / credit control systems
- ·Experience of working with Elite 3E would be advantageous.
- Good IT skills, in particular Microsoft Office.
- High proficiency in Excel, e.g., use of pivot tables, filters, vlookups, “IF” statements etc.
Skills
- Well organised with methodical approach and ability to prioritise.
- Excellent communication skills; able to liaise with partners on a range of billing and credit control matters.
- Reliable and adaptable team player with the ability to work well under pressure.
- Professional and confident on the telephone or via Zoom/MS Teams.
- Self-motivated and proactive with a ‘can do’ attitude.
- Excellent attention to detail and accuracy
- Highly numerate.
- Good commercial awareness.
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